Axiomeld is committed to protecting your personal information. This Privacy Policy explains what data we collect when you use our website, how we use it, and what rights you have over it. We keep things straightforward — we collect only what's necessary and handle it carefully.
1. Data We Collect
Information You Provide
- —Name and email address submitted through our contact form
- —Subject line and message content you choose to include
- —Any additional information voluntarily shared in correspondence
Information Collected Automatically
- —Browser type, operating system, and general device information
- —Pages visited, time spent on pages, and navigation paths
- —Approximate geographic location based on IP address (country/region level only)
- —Cookie and session data as outlined in our Cookie Policy
Legal Basis for Processing
We process personal data on the basis of legitimate interests (website operation and communication), contractual necessity (responding to service enquiries), and consent where it applies (analytics and marketing cookies). You may withdraw consent at any time.
Retention
Contact form submissions are retained for up to 24 months unless a working relationship is established. Analytics data is retained for up to 14 months. You may request deletion at any time.
2. How We Use Your Data
Responding to Enquiries
We use the contact information you provide solely to respond to your message and follow up if further clarification is needed.
Website Improvement
Anonymised usage data helps us understand how visitors navigate the site and improve its structure and content.
Third-Party Sharing
We do not sell personal data. Limited data may be shared with analytics providers (e.g. Google Analytics) under data processing agreements. We do not share your data with third parties for their own marketing purposes.
Marketing Communications
We do not send unsolicited marketing emails. If you enquire about our services, we may follow up in direct response to that enquiry only.
3. Data Protection
- —All data transmitted through this website is encrypted using HTTPS/TLS.
- —Access to personal data is restricted to authorised personnel only.
- —Third-party data processors are contractually bound to handle data securely.
- —In the event of a data breach affecting your personal data, we will notify you as required by applicable law.
4. Your Rights
Right of Access
You may request a copy of the personal data we hold about you.
Right to Rectification
You may ask us to correct inaccurate or incomplete personal information.
Right to Erasure
You may request deletion of your data where there is no lawful basis for continued retention.
Right to Portability
Where applicable, you may receive your data in a commonly used, machine-readable format.
Right to Object
You may object to processing carried out on the basis of legitimate interests.
Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior lawfulness.
To exercise any of these rights, please use the contact form on our Contact page. We will respond within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via our Contact page. We will process your request promptly.